marketing blog

Mastering Multi-Channel Communication with CRM Systems

In today's digital age, businesses are no longer confined to a single channel of communication. Customers interact with brands through various touchpoints, making multi-channel communication a necessity rather than an option. This is where a robust **CRM-System** comes into play, helping businesses manage and optimize these interactions effectively.

From idea to success: marketing in focus

The Power of NPS: Boosting Sales and Customer Loyalty with Your CRM-System

In the world of sales and customer relationship management (CRM), few metrics are as powerful as the Net Promoter Score (NPS). This simple yet effective tool can revolutionize how you interact with customers, **getting new customers** and increasing revenue along the way. Let's dive into the importance of NPS and how integrating it with your CRM-System can drive business growth.

Mastering Omni-Channel Strategy with CRM Systems

In today's digital age, customers interact with businesses through various channels, and managing these interactions effectively is crucial. This is where an **omni-channel strategy** comes into play, and a robust **CRM-System** can be the backbone of this approach.